Who we are
Our website address is: https://radianvape.com.
Effective Date: 14 February 2025
Radian Vape (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (https://radianvape.com) (the “Site”).
1. Information We Collect:
When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect information about you, including your name, billing address, shipping address, email address, phone number, and payment information. We may also collect your age for age verification purposes. This information is referred to as “Order Information.”
2. How We Use Your Information:
We use the Order Information that we collect to fulfill your orders, process payments, communicate with you about your orders, and provide customer support. We may also use your Order Information to:
- Screen our orders for potential risk or fraud.
- Provide you with information about our products or services, if you have opted in to receive marketing communications.
- Personalize your experience on our Site.
We use the Device Information we collect to help us understand how visitors use our Site and to improve our Site.
3. Sharing Your Information:
We may share your information with third-party service providers who help us operate our Site, such as payment processors, shipping carriers, and marketing platforms. We require these service providers to protect your information and only use it for the purposes we specify.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena or court order, or to protect our rights or the rights of others.
4. Age Verification:
As required by law, we use your date of birth to verify your age and ensure that you are of legal smoking age to purchase products from our Site. This information is not used for any other purpose.
5. Marketing Communications:
With your consent, we may send you marketing emails about our products or services. You can opt out of receiving these emails at any time by clicking the “unsubscribe” link in the email or by contacting us.
6. Cookies:
We use cookies to collect information about your browsing activity on our Site. Cookies are small data files that are placed on your device. You can control cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.
7. Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet is completely secure.
8. Children’s Privacy:
Our Site is not intended for children under the legal smoking age. We do not knowingly collect personal information from individuals under this age.
9. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
office@radianvape.com
+62 895 4062 37115